![]() ![]() > CANCELLATION POLICY: Please e-mail us at (or reply to your confirmation e-mail) if you would like to cancel or adjust your tickets. If the site only allows you to purchase one ticket, that means there is only one ticket available for that time slot. > PLEASE NOTE: To manage capacity, TICKETS ARE LIMITED TO 15 PER TIME SLOT! If there are not enough tickets left for your party, please try another time slot. Your ticket purchase helps buy food and medicine for our sea turtle patients! (Babies are free but tickets are still required to reserve their spot!) $6.00 Military (Active Duty Service Member or Veteran) Thank you.ĪDMISSION (PLUS 6.75% sales tax and $0.23 ticket processing fee) : Please note further that, for the safety of our patients, volunteers, and guests, KBSTRRC does not allow firearms on its premises, pursuant to North Carolina General Statutes Section 14-415.11. We are happy to split your party into two groups so some of you can take care of your pet while others visit the facility, and then swap. The Town of Surf City offers a shaded public dog park just behind the parking lot, and there are shaded walking trails in the area. Please do not leave your pet in your car. Please note that, for the health and safety of our patients, volunteers, and guests - as well as your companion - pets are not allowed inside. Are you looking to schedule an educational field trip for your school or community group? Please email set up your educational group visit.Facilities are cleaned and sanitized regularly. Hand sanitizing stations are available for your use along the tour route. We have implemented enhanced cleaning protocols.Children may not be sent on a tour alone. Children 12 and under must be accompanied by an authorized responsible adult.Tour groups have a maximum of fifteen guests plus your guide(s) to allow for social distancing while touring We have implemented small group, guided tours.We are happy to offer you a refund of your ticket purchase due to illness, and we look forward to welcoming you another time. If you or a member of your party is feeling sick, please stay home. We have implemented flexible refund policies.Baby and toddler tickets are free, but we need to account for them in our total group number. If you have children 2 and under in your party, please select tickets for them as well.If you are purchasing tickets for a large family group that may need more space, please email discuss options. The ticketing system will show the number of tickets available. If there are not enough tickets left to accommodate your group, please try a different time. Please note that we are selling only a limited number of tickets (15) per time slot.Due to capacity limitations, we can not accommodate late arrivals. You will be admitted at your scheduled time for your guided tour. You are, however, welcome to browse in the Gift Shop. Please plan to arrive at least 10 minutes prior to your scheduled tour, and wait, socially distanced, outside or in your car until just before your start time. We have implemented online ticketing and scheduled, guided tours.We even offer free surgical masks if you forgot to bring one. We remain Mask Friendly, and encourage masking to all who wish to practice it.Please check this page before your visit. UPDATE 4/13/22: MASKS NO LONGER REQUIRED! We reserve the right to reinstate masking requirements in the future should public health conditions warrant such precautions.If for any reason you are not able to meet these measures, we are happy to refund your ticket purchase. ![]() Your ticket purchase confirms you agree to follow these safety measures during your visit. If when you visit there aren't many turtle patients to see, please take that opportunity to ask your volunteer tour guide more questions about sea turtle rehabilitation and release! For current information about the number of sea turtle patients in our hospital, please visit: A note about safety: For your safety and that of our volunteer staff, who also are our sea turtle caretakers, we have implemented the following safety measures. And that is a good thing! Our goal is to help our patients recover so they can be released back to the ocean. Sometimes we have a lot of turtle patients, and sometimes only a few. A note about the turtles and your visit: You are visiting an active sea turtle hospital. ![]()
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